We recommend running a speed test at different times of the day (morning, evening, weekend) to get a full picture of your connection's consistency. Doing this monthly is a good practice.

Many factors can impact a speed test, including other devices using your network, Wi-Fi signal strength, the performance of your router, and even the device you're testing from. For the most accurate result, use a wired connection.

Yes, our core internet speed test tool is completely free to use with no hidden fees or subscriptions. Our premium analysis and optimization services are clearly marked and optional.

No. We aggregate and anonymize data to create national performance trends, but we never sell individual user data or personally identifiable information from your speed test.

First, ensure you've tested under optimal conditions (wired connection, no other active devices). If the issue persists, our detailed report from the speed test can be valuable evidence to start a conversation with your internet provider.